FAQ
At some screenings we offer the opportunity for guests to purchase family tickets. In these circumstances, a family ticket admits two adults over the age of 18 and two children up to the age of 14.
We play 25 minutes worth of adverts and trailers prior to each film screening; the length of ads and trailers varies for special events and it can be between 15 and 40 minutes, subject to type of event.
It’s advisable to book your tickets in advance to avoid disappointment however it is not compulsory.
We sell a range of hot and cold, savoury and sweet snacks in our fully licensed bars within all of our venues.
Yes! You can either choose to have your food and drinks served in the bar area, or delivered to your seat in the screen, during the adverts and trailers prior to the start of the film. To make sure that we don’t disturb the film for anyone, we do not deliver into the screen once the main feature has started.
The time for last orders for delivery into the screen, before the film, may vary between venues and films.
It is best to get to the cinema a little early so you have plenty of time to order, settle in and enjoy your refreshments!
You are welcome to place orders from the bar at any point during your visit, but if the film has already started, we will ask you to pop back to collect your order when it is ready.
We are unable to confirm how long we will commit to a film for, we arrange our film programme on a week by week basis.
We aim to be transparent with the display of our prices in all circumstances, including in the online booking process. As the Remote Booking Fee is charged per transaction (not per ticket) it is not possible to include it when we first display the price of tickets, however we make the addition of this fee clear at every stage of the online booking process. Once you have selected the number of tickets that you wish to purchase, the subtotal cost including the tickets and the Remote Booking Fee will be displayed.